Security and Privacy
Security
We dedicate a great deal of resources to our customers’ security and safety. All our online facilities are protected with top level of data encryption to certify that all your personal and financial information is always in safe hands.
Our players can rest assured that we facilitate the same security as of any large European bank. The website operates under the latest in industry approved Secure Sockets Layer (SSL) encryption technology to ensure any piece of information you provide is kept safe, secure and fully encrypted.
All player funds are protected and isolated from the company operational accounts. Your funds are banked by top European banks and insured by high reputed insurance company.
Privacy Policy
Personal data allows us to identify our clients. When you register, you are requested to submit personal information (such as: your name, date of birth, email address etc.). When making a deposit or withdrawal you are requested to submit the relevant financial information (e.g. bank account debit or credit card). In some cases, we may request additional identification documentation such as copy of your ID/passport/driving license, credit card copy and proof of address in order to verify your identity and legal age. We are also required by our regulator to obtain a confirmation of your source of funds from a certain size of transaction.
By registering and logging in to the web site you provide your consent to collect and store the information on your location. This info is required to ensure that you are not playing in a restricted location, legally prohibited or requires a local license.
How we collect Player Data?
We collect your Player Data predominantly from the registration form up on signing up to the casino. Your financial information when making a deposit or cashing out is collected and processed via a secure server (SSL). Additional documents if necessary, are to be uploaded through “My Account” section on your account.
To prevent fraudulent or criminal activity, we may also collect and use information from other online gaming sites, banks, credit card companies and other fraud prevention facilities.
Data retention
We retain the personal data for the period necessary for us to resolve disputes, enforce our Terms and Conditions, and comply with technical and legal requirements and constraints related to the security, integrity and the operation of our services.
Whenever we have a legal obligation to do so, we may share your personal data with authorities.
As per our license requires we store the gaming data on a server located in Curacao. We use suitable protections to ensure that highest level of data protection is sustained.
Cookies
Cookies are small files of Data which are stored on your computer. On your first visit to the Website a piece of Personal Data called a cookie will be sent to your browser for the purpose of tracking your navigation patterns. You can disable cookies by changing your browser settings. However, please note that the functionality of our website will be impaired.
Data processing
You have the right at any time to instruct us to close your account, which will essentially prevent your access to your account and our services. We will securely store your data as long as we are obliged to by our licensing authorities.
You may object to the data storing and processing by submitting the request to our Customer Support.
You have the right to request information of the personal data and to obtain a copy of any such data. You are also entitled to have any such data that corrected or erased.
We may update this policy from time to time, please review it frequently.